Delivery Policy
Learn about our delivery options, fees, and timings for Happy Tea orders within Sialkot.
Standard Delivery
Delivered between 11:00 AM and 8:00 PM.
Rs. 300 Free on orders above Rs. 2,000Express / Urgent Delivery
Priority handling for urgent needs.
Rs. 400 Subject to confirmation on WhatsAppCoverage & Minimum Order
We deliver within the municipal limits of Sialkot, Pakistan. Minimum order value required for delivery is Rs. 500. Orders below this value can be picked up from our café by coordinating via WhatsApp.
Order Timings & Cut-offs
- Same-Day Delivery: Orders placed before 1:00 PM will be processed and delivered same-day.
- Next-Day Delivery: Orders placed after the cut-off will default to next-day delivery unless express delivery is selected and confirmed via WhatsApp.
- Large / Catering Orders: Party trays and large group orders may need advance notice — message us on WhatsApp to confirm.
Receiver Availability
Our drinks and frozen treats are best enjoyed fresh. Please ensure someone is available to receive the delivery at the provided address. If the receiver is unreachable, our rider may return the order to the café, and re-delivery charges may apply.
Weather or Traffic Disruptions
Occasionally, heavy rains or road closures may delay delivery. We do our best to notify you of any delay immediately and appreciate your cooperation.