Privacy Policy

At Happy Tea, one of our main priorities is the privacy of our visitors. This Privacy Policy explains what information we collect and how we use it.

1. Information We Collect

When you register for an account, place an order, or message us, we collect personal information such as:

Your name, email address, phone number, and delivery address.
Your order history and shopping cart selections.
Manual payment details (like screenshot references shared via WhatsApp). We do not collect bank credentials or PIN codes.

2. How We Use Your Information

We use the collected information in various ways, including to:

Process, fulfill, and deliver your Happy Tea orders.
Understand and analyze how you use our website.
Communicate with you for order confirmations, delivery tracking, or promotional updates.
Prevent fraudulent transactions and protect our security.

3. Log Files & Cookies

Happy Tea follows a standard procedure of using log files and cookies. These files log visitors when they visit websites. The information collected includes IP addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks. These are not linked to personally identifiable information.

4. Third-Party Links

Our site may link to external services (like WhatsApp or banking apps). We have no control over the content and practices of these sites, and cannot accept responsibility for their privacy policies.

5. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.